NDLI: Operational capabilities redeployment in offshore software service: From vendor's perspective

Content Provider	IEEE Xplore Digital Library
Author	Bo Yang Ying Liu
Copyright Year	2011
Description	Author affiliation: MIS Department, Information School, Renmin University, No.18, Zhongguancun Street, Beijing, 100872, China (Bo Yang) \|\| ITM, Shidler College of Business, University of Hawaii at Manoa (Ying Liu)
Abstract	China has become one of the largest bases for Information Technology Outsourcing (ITO). Chinese ITO vendors have developed operational capabilities that are complementary with each other through their long-term relationship with Japanese clients. As more and more countries are outsourcing software services to China, how to redeploy established capabilities to different markets is one of the most important issues faced by Chinese vendors. The aim of this paper is to provide insights into the redeployment of operational capabilities in offshore software service in a multiple market environment. Our preliminary analysis indicates that high level of client-specific capabilities developed with Japanese clients may have negative impacts on the development of other IT capabilities and therefore limits the redeployment of established capabilities. An emphasis on process capability and standardization by western clients, on the contrary, will positively complement other capabilities therefore will help vendors to redeploy capabilities in domestic market.
Starting Page	307
Ending Page	311
File Size	90800
Page Count	5
File Format	PDF
ISBN	9781457706653
e-ISBN	9788988678503
Language	English
Publisher	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Publisher Date	2011-10-24
Publisher Place	China
Access Restriction	Subscribed
Rights Holder	AICIT
Subject Keyword	Indium tin oxide Humans Companies Educational institutions Outsourcing Information technology Interviews
Content Type	Text
Resource Type	Article

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4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
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