NDLI: Managing a multi-billion dollar IT budget

Content Provider	IEEE Xplore Digital Library
Author	Kan, A.R.
Copyright Year	2003
Description	Author affiliation: ING Group, Amsterdam, Netherlands (Kan, A.R.)
Abstract	Summary form only given. The ING Group is a global financial services institution offering banking, insurance and asset management to 60 million private, corporate and institutional clients world-wide. ING has a market capitalization of 23 billion euros and total assets of over 700 billion euros. Similar to other global financial institutions, ING depends on information technology for delivering its services. Obviously, allocating an IT budget of 2.6 billion euros (2003) requires a sound IT governance. The corporate governance principles of ING assure value creation and protection of stakeholder interests through managing business opportunities and risks. Similarly, IT governance assures the delivery of the expected benefits of IT to help enhance the long term sustainable success of the company. ING's global IT governance structure meshes with the overall corporate governance structure. This helps to align IT strategy with the business goal. The IT Roadmap, as part of the annual planning exercise, is an important instrument to ensure that IT matches the needs of the business. The IT Roadmap outlines the current high level IT issues and the current priorities for IT investments. ING considers IT to be an investment center that drives value creation rather than a typical cost center with a narrow focus on budget controls. The IT and shareholder return project undertaken by IBM in 2001 and taken further by ING and IBM jointly in 2002 sheds a light on how IT helps to increase the shareholder value. One of the key findings of the project is that the best-performing insurers better control their IT maintenance costs and hence create more room for new software development and enhancement. This conclusion matches the belief that striving for better and complete functionality has a favorable effect on software maintenance cost.
Sponsorship	IEEE Comput. Soc. Tech. Council on Software Eng.(TCSE) Software Improvement Group Raincode Microsoft City of Amsterdam
File Size	192846
File Format	PDF
ISBN	0769519059
ISSN	10636773
DOI	10.1109/ICSM.2003.1235400
Language	English
Publisher	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Publisher Date	2003-09-22
Publisher Place	The Netherlands
Access Restriction	Subscribed
Rights Holder	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Subject Keyword	Financial management Planning Investments Costs Banking Insurance Asset management Information technology Protection Risk management
Content Type	Text
Resource Type	Article

Sl.	Authority	Responsibilities	Communication Details
1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
5	Website/Portal (Helpdesk)	Queries regarding NDLI and its services	support@ndl.gov.in
6	Contents and Copyright Issues	Queries related to content curation and copyright issues	content@ndl.gov.in
7	National Digital Library of India Club (NDLI Club)	Queries related to NDLI Club formation, support, user awareness program, seminar/symposium, collaboration, social media, promotion, and outreach	clubsupport@ndl.gov.in
8	Digital Preservation Centre (DPC)	Assistance with digitizing and archiving copyright-free printed books	dpc@ndl.gov.in
9	IDR Setup or Support	Queries related to establishment and support of Institutional Digital Repository (IDR) and IDR workshops	idr@ndl.gov.in

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