Please wait, while we are loading the content...
| Content Provider | IEEE Xplore Digital Library |
|---|---|
| Author | Sawatani, Y. Fujigaki, Y. |
| Copyright Year | 2011 |
| Description | Author affiliation: Japan Science and Technology, RISTEX, 2-3 Chiyoda-Ku, Tokyo, Japan (Sawatani, Y.) || Department of General Systems Studies, the University of Tokyo, Japan (Fujigaki, Y.) |
| Abstract | The Shift to service economy is ongoing globally by transforming the social structure. This affects the research and development (R&D) organization as well. Manufacturing companies are shifting to service business, therefore the R&D in manufacturing companies needs a transformation to respond the social change. However, macro level surveys on service innovation do not capture the reality of service R&D activities yet. That is because most of companies in the service sector do not have R&D, so that they do not recognize R&D activities in service innovation. It would be important to study service innovation in a manufacturing company transforming to service business which has a R&D organization, and to understand R&D activities which contribute to service innovation. Research on service innovation is rooted mainly in product development based on technology trajectory. The modern service marketing introduces service-dominant logic (S-D logic) perspective without separating services and goods, which is based on value co-creation between service providers and customers. In this paper, a new service research model focusing on value co-creation is proposed based on the S-D logic view. A set of hypotheses on service research model for value co-creation is developed and tested using data on research activities of service innovation projects. We find that the technologies developed in the research, and the mutual organizational understanding of service and research contribute to the value co-creation interaction with customers and researchers. The value co-creation interaction is facilitated by service innovative orientation and technologies. It also advances the discovery of research themes. As the result, a new type of service oriented researchers is emerged, which is not only focusing on creating new technologies, nor adapting technologies to the customer's context, but discovering research themes by expanding the research scope to create the customer's service system. We discuss managerial implications of these findings and conclude with the study's limitations and directions for the future research. |
| Starting Page | 1 |
| Ending Page | 10 |
| File Size | 434157 |
| Page Count | 10 |
| File Format | |
| ISBN | 9781457715525 |
| e-ISBN | 9781890843236 |
| e-ISBN | 9781890843243 |
| Language | English |
| Publisher | Institute of Electrical and Electronics Engineers, Inc. (IEEE) |
| Publisher Date | 2011-07-31 |
| Publisher Place | USA |
| Access Restriction | Subscribed |
| Rights Holder | PICMET (Portland Intl conf on Manage |
| Subject Keyword | Technological innovation Companies Manufacturing Collaboration Focusing |
| Content Type | Text |
| Resource Type | Article |
National Digital Library of India (NDLI) is a virtual repository of learning resources which is not just a repository with search/browse facilities but provides a host of services for the learner community. It is sponsored and mentored by Ministry of Education, Government of India, through its National Mission on Education through Information and Communication Technology (NMEICT). Filtered and federated searching is employed to facilitate focused searching so that learners can find the right resource with least effort and in minimum time. NDLI provides user group-specific services such as Examination Preparatory for School and College students and job aspirants. Services for Researchers and general learners are also provided. NDLI is designed to hold content of any language and provides interface support for 10 most widely used Indian languages. It is built to provide support for all academic levels including researchers and life-long learners, all disciplines, all popular forms of access devices and differently-abled learners. It is designed to enable people to learn and prepare from best practices from all over the world and to facilitate researchers to perform inter-linked exploration from multiple sources. It is developed, operated and maintained from Indian Institute of Technology Kharagpur.
Learn more about this project from here.
NDLI is a conglomeration of freely available or institutionally contributed or donated or publisher managed contents. Almost all these contents are hosted and accessed from respective sources. The responsibility for authenticity, relevance, completeness, accuracy, reliability and suitability of these contents rests with the respective organization and NDLI has no responsibility or liability for these. Every effort is made to keep the NDLI portal up and running smoothly unless there are some unavoidable technical issues.
Ministry of Education, through its National Mission on Education through Information and Communication Technology (NMEICT), has sponsored and funded the National Digital Library of India (NDLI) project.
| Sl. | Authority | Responsibilities | Communication Details |
|---|---|---|---|
| 1 | Ministry of Education (GoI), Department of Higher Education |
Sanctioning Authority | https://www.education.gov.in/ict-initiatives |
| 2 | Indian Institute of Technology Kharagpur | Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project | https://www.iitkgp.ac.in |
| 3 | National Digital Library of India Office, Indian Institute of Technology Kharagpur | The administrative and infrastructural headquarters of the project | Dr. B. Sutradhar bsutra@ndl.gov.in |
| 4 | Project PI / Joint PI | Principal Investigator and Joint Principal Investigators of the project |
Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon |
| 5 | Website/Portal (Helpdesk) | Queries regarding NDLI and its services | support@ndl.gov.in |
| 6 | Contents and Copyright Issues | Queries related to content curation and copyright issues | content@ndl.gov.in |
| 7 | National Digital Library of India Club (NDLI Club) | Queries related to NDLI Club formation, support, user awareness program, seminar/symposium, collaboration, social media, promotion, and outreach | clubsupport@ndl.gov.in |
| 8 | Digital Preservation Centre (DPC) | Assistance with digitizing and archiving copyright-free printed books | dpc@ndl.gov.in |
| 9 | IDR Setup or Support | Queries related to establishment and support of Institutional Digital Repository (IDR) and IDR workshops | idr@ndl.gov.in |
|
Loading...
|